Full Terms of Trade
Quotes & Acceptance
Payments
Variations
Retaining Walls
Fencing
Site Conditions
Delays
Disputes
Quotes are valid for 14 days and become a contract when accepted in writing
We use staged payments. Invoices must be paid on time to avoid delays.
Any changes must be approved in writing and may affect price and timing.
Built based on visible site conditions
Drainage is critical and included as specified
Engineering or council approvals are the client’s responsibility unless stated
Boundary locations must be confirmed by the client
We are not responsible for neighbour disputes
Unexpected issues (rock, groundwater, access) may result in additional costs.
Weather, site access, and third parties can affect timelines.
We aim to resolve issues quickly and fairly. Formal processes are available if needed.
We’ve summarised our key terms above.
For full details, please expand the section below.
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1. Contract Formation
Quotes become a legally binding agreement upon acceptance by the client, including acceptance via signature, email, or text message.
2. Pricing & GST
All prices are in Australian Dollars (AUD) and are subject to GST
Quotes are valid for 14 days unless specified otherwise.
3. Payment Terms
Payments must be made in accordance with the agreed schedule, which may include:
Deposit (if applicable)
Progress payments
Final payment upon completion
Invoices are due within the agreed trading terms (typically 7–14 days).
4. Security of Payment
Timber & More may issue payment claims under the
Building and Construction Industry Security of Payment Act 2009 (SA).Where applicable, invoices will include the required notice to comply with this legislation.
5. Variations
Any variation to the agreed scope of works must be:
Approved in writing (including email or text), and
May result in additional costs and/or time extensions
Fuel Price Adjustment
Quotes includes a fuel allowance based on diesel pricing at the time of quoting, referenced from the Australian Institute of Petroleum South Australian retail diesel price.
If diesel prices increase by more than 5% from the date of quote, Timber & More reserves the right to apply a proportional adjustment to the contract price.
Any adjustment will:
Be calculated based on the percentage increase in fuel prices and estimated fuel usage
Be provided to the client with reasonable supporting evidence
Fuel Usage Variations
Where fuel usage materially increases due to:
Site conditions
Access limitations
Delays outside of Timber & More’s control
Any additional costs will be treated as a variation.
6. Late Payments & Default
Overdue invoices may:
Accrue interest
Result in suspension of works
Be referred for debt recovery
The client agrees to pay all reasonable costs associated with recovering outstanding amounts.
7. Suspension of Works
Timber & More reserves the right to suspend works if payments are not made as agreed.
Any resulting delays and additional costs will be the responsibility of the client.
8. Site Conditions
This quote is based on visible site conditions at the time of inspection.
Unforeseen conditions may result in additional costs, including but not limited to:
Rock or hard excavation
Groundwater
Buried services
Restricted access
9. Access & Delays
The client must provide safe and reasonable access to the site.
Delays caused by weather, site conditions, or third parties may result in:
Adjustments to timelines
Additional costs
10. Materials & Ownership
All materials supplied remain the property of Timber & More until paid in full.
11. Completion
Minor defects or incomplete items do not prevent the requirement for final payment.
Retaining Wall – Specific Terms
12. Engineering & Design
Unless explicitly stated in writing, Timber & More does not provide engineering design or certification.
The client is responsible for:
Obtaining any required engineering
Ensuring compliance with relevant regulations
Any engineering required after commencement will be treated as a variation.
13. Structural Limitations
Retaining walls are constructed based on visible site conditions only.
Timber & More is not liable for issues arising from:
Unknown or unstable soil conditions
Ground movement or settlement
Additional loads applied after construction (e.g. vehicles, structures, stockpiling)
Changes to surrounding land
14. Drainage
Proper drainage is critical to retaining wall performance.
Standard drainage will be installed as outlined in the quote
Additional drainage required due to unforeseen conditions will be treated as a variation
Timber & More is not responsible for:
Water runoff from neighbouring properties
Pre-existing drainage issues
Client-requested designs that limit effective drainage
15. Boundaries & Placement
The client is responsible for confirming all boundary locations prior to construction.
Timber & More is not liable for:
Incorrect placement due to inaccurate boundary information
Costs associated with relocation or rectification
16. Approvals & Compliance
The client is responsible for obtaining any required:
Council approvals
Permits
Certifications
Any delays or changes due to approval issues may result in additional costs.
17. Warranty Limitations (Retaining Walls)
No warranty applies where:
The structure is altered or modified after completion
Drainage systems are interfered with or not maintained
Loads exceed intended design
Engineering advice is not followed
Fencing – Specific Terms
18. Boundary Confirmation
The client must confirm fence location prior to installation.
A licensed surveyor is recommended where boundaries are unclear.
Timber & More is not responsible for disputes arising from incorrect boundary placement.
19. Neighbour Responsibility
Where fencing is installed on a shared boundary:
The client is responsible for obtaining neighbour agreement where required
Timber & More is not involved in cost-sharing or boundary disputes
20. Ground Conditions & Obstructions
Removal of existing structures, footings, or obstructions not specified in the quote will be treated as a variation.
Hard ground, rock, or concrete may incur additional charges.
21. Alignment & Finish
Fence alignment will follow practical installation lines based on site conditions.
Minor variations in level, alignment, or gaps may occur due to:
Ground movement
Terrain
Existing structures
22. Damage & External Factors
Timber & More is not responsible for damage caused by:
Weather events (including wind, storms, and flooding)
Third parties (including neighbours, animals, or vehicles)
Soil movement or environmental conditions
Disputes
23. Dispute Resolution
Disputes may be referred to adjudication under the
Building and Construction Industry Security of Payment Act 2009 (SA)
or to the
South Australian Civil and Administrative Tribunal if required.General
24. Limitation of Responsibility
No responsibility is accepted for disputes between property owners relating to:
Boundaries
Drainage
Structures